Operations Lead

Description

ABOUT BEHIND THE VOLT :

Behind the Volt is a specialist business within the 54

Group, focused on redefining sports and entertainment events through the fusion of technology, creativity, and live production excellence. Operating globally across 20+ countries, we deliver cutting-edge special effects, lighting, digital surface integration, broadcast scenography, network creation and immersive event experiences for leading rights holders, federations, and brands. With an experienced team of technical innovators and event designers, we create unforgettable environments that elevate both fan engagement and broadcast quality.

BTV operates within the 54

Group, an international sports and entertainment agency working across five regions and eight offices. 54 is built on three service areas – Strategic Advisory, Asset Optimisation, and Activation & Engagement – and collaborates with leading rights holders, brands, and investors to realise the power of sport.

ROLE OVERVIEW :

We are looking for an experienced and solutions-focused Operations Lead to take ownership of the planning, management, and execution of BTV’s technical delivery across global live projects. Reporting to the General Manager, this is a pivotal role at the intersection of technology, production, content, and operations, ensuring the seamless implementation of complex technical solutions for a range of clients and event formats.

The successful candidate will work closely with commercial and creative teams in the planning stages, provide technical leadership during development, and oversee execution - whether personally, with internal teams, or via trusted third-party partners.

This role demands deep expertise across networks, infrastructure, production, digital content, and broadcast systems, alongside strong project management skills and a calm, solutions-driven mindset in high-pressure live environments.

Project Planning & Technical Leadership :

• Lead the technical scoping, planning, and delivery of projects across BTV’s core services, including :
• Networks & Infrastructure (Information, E-Sports, Converged Systems)
• Digital & Broadcast (Displays, Content Systems, Interactive Screens)
• Lighting, Mapping, Lasers & SFX
• Production, Sports Presentation & Show Control
• Translate creative and commercial briefs into practical, scalable technical solutions
• Contribute to project planning documentation, budgets, technical specifications, and risk assessments
• Provide technical leadership and decision-making throughout all project phases

Cross-Functional Collaboration :

• Work closely with the Commercial Team to assess feasibility, estimate costs, and support bids / pitches
• Represent BTV in client-facing situations to build relationships, share technical insight, and help convert conversations into commercial leads
• Use existing network to develop leads for potential new business for BTV
• Collaborate with the Creative Team to ensure ideas are executable, technically sound, and compliant with venue or broadcast requirements
• Act as a bridge between concept and reality, ensuring technical plans align with creative intent and client expectations
• Prepare and deliver technical input during client meetings and reviews
• Leverage existing industry contacts and presence at events to identify new opportunities for the Commercial team and support business development

On-the-Ground Execution :

• Oversee or directly manage on-site delivery, including equipment, crew, timelines, and contingency plans
• Lead internal tech teams or manage third-party technical partners and suppliers
• Troubleshoot live delivery challenges and ensure continuity of service during events
• Maintain oversight on quality control, safety, and post-event debriefs

Supplier & Technology Management :

• Maintain a network of vetted suppliers and freelancers across all key service areas
• Stay up-to-date with new technologies, platforms, and techniques relevant to live production, digital displays, broadcast systems, and event infrastructure
• Support innovation by integrating new tools, workflows, or platforms into BTV’s delivery model

SPECIAL SKILLS / EXPERIENCE / APTITUDES NEEDED :

• 7+…