Receptionist - Care Home
Listed on 2026-01-31
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Administrative/Clerical
Healthcare Administration -
Healthcare
Healthcare Administration
This role as a Receptionist at a Barchester care home involves providing a warm welcome and creating a positive, friendly environment for residents and visitors. The responsibilities include answering phone calls, greeting visitors, managing the reception area, and carrying out administrative tasks like typing, photocopying, and filing.
Main duties of the jobAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied.
You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They operate a network of care homes and independent living properties, offering residential, nursing, dementia, and specialist care services. The company is committed to providing the best possible care and support for their residents, and creating a positive and welcoming environment for all who visit their homes.
Jobresponsibilities
ABOUT THE ROLE
As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied.
You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
- Free learning and development
- Automatic enrolment into our profit share scheme
- A range of holiday, retail and leisure discounts
- Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification Qualifications- No formal qualifications are required, but you will need a good telephone manner and strong communication skills.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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