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Event Manager / Planner

Guest Experience Manager

Job in Wilton, Fairfield County, Connecticut, 06897, USA
Listing for: Tauck
Full Time position
Listed on 2026-01-15
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
  • Customer Service/HelpDesk
    Event Manager / Planner
Job Description & How to Apply Below
A leading travel and hospitality company is seeking a Manager for their Guest Relations team in Wilton, CT. The role focuses on leading a team dedicated to customer experience, resolving guest feedback, and optimizing service workflows. Candidates should have over 5 years in hospitality and 2 years in a leadership role, with strong problem-solving and customer service skills. The position offers opportunities for coaching and developing others while maintaining high standards of guest interactions.
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