NXE First Line Support; FLS Production Engineer; CWW

Introduction to the job

ASML is the world’s leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits or microchips. ASML US, LP brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chip makers – to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ and San Jose, CA.

The PE 1 (FLS) is responsible for providing first-line troubleshooting support to ensure uninterrupted production output. This role requires hands‑on troubleshooting of production issues, escalating issues when necessary, and driving continuous improvement through documentation, analysis, and collaboration. The PE 1 (FLS) has an understanding of product SPC (Statistical Process Control), manages disturbance notifications, and works with the internal FLS and Production teams to support Material (MN) and Disturbance (DN) review boards, ensuring optimal product flow and minimal disruptions.

The PE 1 is generally responsible for one work center.

Role and responsibilities:

Shift Details:

Compressed Work Week (CWW) Days

Day 1 - Every Sunday, Monday, Tuesday, every other Wednesday, 6AM-6PM

D2 - Every Thursday, Friday, Saturday and every other Wednesday, 6AM-6PM

We have 1 role open for each CWW Day shift

First-Line Troubleshooting & Problem-Solving

• Spends 75% of time in the Cleanroom supporting production processes and leading troubleshooting actions

• Provide real-time troubleshooting support for production issues to minimize downtime and optimize output.

• Document all disturbances and resolutions accurately for future learning.

• Escalate issues to senior FLS when resolution cannot be achieved independently.

• Capture learnings from troubleshooting efforts and use them to write & enhance OCAPs (Out of Control Action Plans).

• Troubleshoot mechanical assembly, glass-to-metal bonding, and tooling stand issues in a timely & efficient manner

Escalation Management & Technical Documentation

• Create ETPs (Engineering Test Plans), task lists, and DOs (Disturbance Orders) related to escalation management, tooling maintenance, and troubleshooting.

• Advancing problem resolution through detailed investigation of recurring issues.

SPC Tracking

• Support and maintain SPC tracking for tooling and products, ensuring data-driven process control.

Disturbance Notification Analysis, Material Notifications & Process Improvement

• Perform pre-DRB activities as directed by Technical Lead or equivalent.

• Follow business line guidance for dispositioning MNs.

• Support, maintain, and execute by participation in the DRB/MRB (Disturbance Review Board/Material Review Board) process.

• Create and manage E-Scraps for scrap parts to ensure traceability and accountability.

• Participate in continuous improvement initiatives and projects.

Factory Engineering Representation & Cross-Team Collaboration

• Execute ‘As New’ based on input and documentation from D&E/Module PE to ensure product quality meets defined standards.

• Perform ‘cherry picks’ to select and evaluate specific parts for quality and process validation.

• Creation of ODRs for non-structural issues

Education and experience

• Bachelor's Degree in Mechanical, Electrical or other relevant engineering domain. Technical experience preferred.

• Must display a solid understanding of complicated manufacturing assemblies

• Working knowledge and experience with integrated Hardware/Software testers

• Working knowledge and experience with CMM tooling is a plus

• Working knowledge with complicated multi-disciplinary (Electro-Mechanical) assemblies is a plus

• Working knowledge of Unix/Linux/Python/ or MATLAB software languages is a plus

• Working knowledge of statistical process control and FMEA is a plus

• Working…