OSD Supervisor - Dispensing

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics.

You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

The Supervisor for Dispensing, Blending, and Granulation directs daily manufacturing operations across key upstream OSD processes, ensuring optimal efficiency, strict safety compliance, and consistent product quality. This role oversees teams of operators and leads, managing workflow coordination, troubleshooting production issues, and escalating concerns promptly to management and cross‑functional support groups. With broad expertise across multiple processing areas, the supervisor fosters strong collaboration, operational flexibility, and effective decision‑making in a fast‑paced production environment.

In addition, this position plays a critical role in driving operational excellence through continuous improvement initiatives, resource utilization, and unwavering adherence to cGMP and regulatory requirements. The Supervisor ensures production plans are executed in alignment with organizational demands, meeting schedule targets while maintaining rigorous safety standards and protecting product integrity throughout dispensing, blending, and granulation operations.

This role is not currently sponsoring visas or considering international movement at this time.

Health, Safety & Environment

• Ensure strict adherence to all HSE standards and protocols.
• Escalate incidents immediately and support follow-up investigations, root cause analysis, and CAPA implementation, ensuring outcomes are communicated to the team.
• Ensure team completion of all monthly quality, regulatory, and safety requirements.

Quality

• Maintain full compliance with quality and GMP standards.
• Escalate quality issues or deviations promptly and support investigations, root cause analysis, and CAPA actions, ensuring results are communicated to the team.
• Drive Right-First-Time performance in batch documentation.
• Ensure all team members are fully trained and compliant with SOPs and OJTs.

Service

• Ensure production adheres to the established schedule and elevate any deviations, including labor and shift allocation, to maintain workflow continuity.

Cost

• Take ownership of line OEE and waste performance KPIs, driving continuous improvement initiatives.
• Lead escalation processes for line stoppages and under-target OEE performance.
• Coordinate support function resources for priority lines.
• Oversee OEE reporting, ensuring hourly updates and accurate shift reviews.
• Work with line teams to identify waste and OEE improvement opportunities and implement actions supporting TRMs.
• Maintain visual management standards and communicate KPI targets and performance clearly.

People

• Ensure all departmental training is complete and up to date.
• Escalate absences and lateness to the Area Manufacturing Manager and support disciplinary processes as required.
• Support employee recognition programs to foster engagement and motivation.
• Develop and mentor team leads and operators to improve workforce capability and…