Sr. Technician, Operations

Senior Operator Responsibilities

Carry out our mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule. Function as a role model in our team-based Employee Involvement culture, focusing on continuous improvement of Wilson Operations. Operate and assist in trouble-shooting and problem resolution for processes and packaging equipment. Assist coaches and operators with operational, mechanical and technical activities that support our production standards while following GMPs and SOPs.

Perform and train others in the cleaning and inspection of equipment between production batches. A team leader and trainer in the set up and adjust of production equipment, including tablet fillers, thermoformers, cappers, labelers, checkweighers, cartoners, case packers, and palletizers, and other assemblies as appropriate, as needed for optimal performance within qualified parameters. Examine products to detect defects, product damage, or other visual quality problems.

Assist coaches with managing the accuracy of critical information, and ensure the completion of required documentation for production processes are in order for optimal line performance. Identify, trouble-shoot, and offer resolution for equipment malfunctions and repair needs; communicate and manage appropriately with coach for timely resolution. Accurately manages areas to ensure the maintenance of detailed records as it relates to equipment cleaning, set-up, and challenge documentation.

Assists coaches to ensure operational concerns are visible and solutions and/or continuous improvement actions are taken with an appropriate sense of urgency for appropriate resolution. Leads and contributes to the effectiveness of operations and implementation of viable continuous improvement initiatives. Leads the charge to ensure standard work areas are in a constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment.

Demonstrates a strong mechanical aptitude and ability to troubleshoot and effectively communicate within noted time constraints. Supports off-shifts and weekend work as required for this position.

Quality:

Interacts with other departments – MMS and Quality to ensure all packaging operations are performed in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines. Identifies, raises, and assist with the management of quality issues. Troubleshoot and offer resolution and recommendation to coaches; appropriately gather and provide information for corrective actions. Works with coaches, Quality, Maintenance, and Planning to appropriately inform all parties of quality deviations;

supports all investigations and corrective actions. Performs and train others on line clearance activities thoroughly to prevent cross-contamination of products.

Safety:

Conforms to established safety procedures in accordance with OSHA and other regulatory agencies. Recognizes, utilize, and encourage others to use safety equipment when/as needed. Champion for and actively takes accountability for personal safety as well as the safety of others. Identifies, reports, and documents unsafe conditions, participates in the investigation of accidents/injuries and corrective measures.

Equipment:

Operates and train others to use packaging equipment within qualified parameters; performs and documents equipment challenges per current procedures. Demonstrates mechanical ability to troubleshoot, problem solve, and train others to recognize and solve equipment concerns as it relates to product jams and component problems. Identifies and communicate effectively, equipment problems to assist the mechanics with corrective repairs.

Financial:

Understands and communicates requirements for achieving packaging Profit Plan standards; assist coaches in communication of the production schedule to complete monthly orders. Contribute to achieving all departmental financial goals by understanding, communicating, and controlling labor tracking, component usage and material…