Case Manager - Tailored Care Management - Carolina Family Patient Support Services

Overview

HIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

Come join our “Family” and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.

As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

The Case Manager I - Tailored Care Management is responsible for providing tailored care management services to a specified panel of patients within the clinical setting.

• Provide behavioral and medical care management to low, medium, and high-risk patients.
• Perform annual comprehensive assessments to evaluate patients behavioral and medical healthcare needs and social determinants of health to develop individualized and person-centered care plans using a collaborative approach including patient and family participation, where possible.
• Collaborate with community agencies for referral resources to assist patients and utilize NC Care 360.
• Establish and document a care plan with the patient and/or family members. Update and document care plans as the patients’ needs change and/or to address gaps in care.
• Identify patients with recent emergency department visits or hospital admissions, and assist with transitions back to primary care providers and behavioral health providers. When necessary after emergency department visits or hospital admissions, connect patients with a behavioral health provider if they are not established with behavioral health services.
• Provide reviews and reinforce patient education regarding behavioral health, preventive care, chronic conditions, medications, dietary restrictions, and other therapeutic regiments.

• Master or Bachelor Degree in Psychology, Sociology, Social Work, or any related health and/or human services field with applicable post-graduate experience with the population being served.
• Individuals with a Master Degree in the Human Service field are required to have one year of full-time applicable post-graduate experience with the population being served.
• Individuals with a Bachelor Degree in the Human Service field are required to have two years of full-time applicable post-graduate experience with the population being served.
• Individuals with a Bachelor Degree in a field other than a Human Service field are required to have four years of full-time post-graduate experience with the population being served.
• Active North Carolina Driver License.
• BLS Certification.

Monday to Friday
8am-5pm
8 hour shift
Day shift

• Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead.
• May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift.
• Frequent computer work required.

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assisted program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance
• Continuing Education Allowance
• Professional dues and license fees

Full-time, On site

• BLS Certification

The starting pay for this position is $19.75 hourly. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.