PartTime Office Administrator

Behavioral Health Services (SAIOP/SACOP/OPT)

About Us Higher Heights Family Services Inc., is a behavioral health agency providing outpatient substance use and mental health services, including SAIOP, SACOT, and OPT programs. We are committed to operational excellence, regulatory compliance, and providing services at a higher level.

We are seeking a Part-Time Office Administrator to support daily administrative operations and assist facilitators with preparation for daily group services. This part-time position has the opportunity to transition into a full-time role based on performance and agency growth.

• Answer and route phone calls professionally
• Greet clients, visitors, and referral partners
• Schedule intakes, assessments, and group sessions
• Assist facilitators with daily group preparation
• Prepare and organize group documentation and attendance logs
• Manage client charts (paper and electronic)
• Assist with intake packets and required forms
• Maintain HIPAA-compliant filing systems
• Support Clinicians and leadership with administrative tasks
• Maintain office supplies and front office organization

• ChatGPT
• Microsoft Teams
• Canva
• Microsoft Word, Excel, and email

• High School diploma or GED
• 1-2 years administrative experience
• Behavioral health or healthcare experience preferred
• Strong organizational and communication skills
• HIPAA compliance knowledge

• EHR experience (Thera Nest preferred)
• Medicaid or MCO familiarity
• NC licensed behavioral health setting experience

Submit resume and optional cover letter directly to the agency.