Therapist, Esthetician ​/ Skin Care

Champneys Mottram Hall

Contract:

Part Time

Salary: £14,480 OTE

At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision. We pride ourselves on our exceptional teams, therapists that are the best in the business.

• Provide a first‑class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
• Maximise treatment and retail sales to ensure targets and KPIs are achieved.
• Deliver exceptional customer service which exceeds guest expectations.
• Provide ultimate client care to all our guests, maximising revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
• Provide professional advice to guests via talks and demonstrations, spa tours and promotional events, recommend suitable home‑care advice.
• Carry out all spa treatments to the required standards, ensuring the specific treatment time is adhered to and keep up to date with developments relating to the product ranges and any new treatments.
• Follow Champneys protocols and training programs, attend required training courses for your therapist grade.
• Be responsible for your working areas, ensure equipment is fully operational and clean, report any defects to maintenance; adhere to Health & Safety regulations.
• Liaise in a positive and constructive manner with the manager and receptionists on the day's scheduled treatments, any changes or additions; flexibility and cooperation are required, may include shift changes.

We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience essential.

• Monday to Sunday 1000‑1900
• Monday to Sunday 1100‑2000
• Weekends worked alternatively.

• Generous points incentive system
• Learning & development aimed at job satisfaction and career advancement.
• Engaging & rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
• Variations in treatments – average massage percentage is only 50 % of overall treatments, ensuring a varied day.
• All but two spa treatments are 50 minutes or longer, enabling rapport with clients.
• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self‑Guided meditation
• Wellbeing podcasts
• Champneys experiences (an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and the important things you need at your fingertips.
• In‑house social media connecting our Champneys Family.
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50 % discount on all Champneys products.
• Great discounts on partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking (Hotels and Resorts only).
• Professional Uniform.

We invest from grass roots, demonstrated through our highly successful Champneys Apprenticeship scheme, through to our Spa Therapists, Senior Therapist, and our Premier Therapist Journey. Central to our ethos of continuous improvement is our team of dedicated in‑house trainers. These experts are committed to guiding our therapists to unlock their full potential, providing support in refining skills, conducting consultations, offering homecare advice, and prioritising self‑care.

Competitive salary, plus generous incentive & commission payments.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.