Store Counter Sales

Join to apply for the Store Counter Sales role at NAPA Auto Parts.

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers seeking automotive parts and advice. No need to be able to tear down motors (though it’s a plus), but a background in automotive parts is preferred.

What You Will Be Doing

• Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone.
• Assisting team members with customer questions using your parts knowledge.
• Delivering outstanding customer service and creating a positive shopping experience.
• Engaging with customers in a fast-paced retail environment.
• Using technology such as computers, cash registers, and catalogs.

This Is The Right Opportunity For You If You

• Enjoy helping customers with auto parts and questions.
• Have automotive experience or enjoy tinkering and repairing vehicles.
• Are willing to learn automotive knowledge if you lack experience.
• Want to grow your career in a team-oriented environment.

What You’ll Need

• Valid Driver’s License.
• Experience in a parts store or automotive industry, or willingness to learn.
• High School Diploma or GED; technical or trade school is a plus.
• Excellent communication skills.
• Ability to thrive in a fast-paced retail setting.
• Strong listening skills and empathy for customers.

Additional Preferred Qualifications

• Passion or background in automotive, heavy equipment, farm, marine, or dealership industries.
• Experience with cataloging and inventory management systems.
• Customer-centric attitude.
• ASE Certifications (a plus but not required).

What’s In It For You

• Great team and brand.
• Competitive pay and benefits.
• Health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for promotion and career development.
• Comprehensive training and ongoing support.

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