Wellness Coach; Nir Family Ymca & Midtown

Overview

POSITION SUMMARY:

Join a passionate team dedicated to transforming lives through health and wellness. At the YMCA of Southeastern NC, our Wellness Coaches play a key role in helping members feel empowered, supported, and inspired in their wellness journeys. As a Wellness Coach, you'll create a welcoming and uplifting environment where individuals of all fitness levels can thrive. You'll provide expert guidance on healthy living, offer encouragement, and ensure a safe, enjoyable experience every step of the way.

More than just fitness, you’ll build meaningful connections and foster a sense of belonging in our YMCA community.

Position Type: Part-time, non-exempt

Wage Range: $12.44 - $15.55/hr.

• Relationship building: create a welcoming environment; greet and assist members and prospective members; introduce members with similar interests to one another; respond to member questions and seek additional information when needed; thank members for allowing us to serve them.
• Monitor wellness areas, including locker room; provide orientations and assist members with workouts; check in members for classes.
• Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct.
• Keep supplies organized; maintain and clean facility; care for equipment; ensure cleanliness of selectorized and free weight equipment; responsible for care, return, and storage of equipment; replenish wipe and hand sanitizer stations as needed; record maintenance duties to the Maintenance Director and HL Director/Supervisor; clean and vacuum all areas in the fitness/weight rooms and classroom studios.
• Engage in positive public relations with members and maintain professionalism at all times.
• Wear appropriate dress including closed-toed shoes; no hats and wear nametag while on duty.
• Kno ws all emergency procedures and be able to administer CPR/AED and first aid; follow YMCA policies and procedures; respond to emergency situations.
• Supervise and control occupancy and traffic flow on all equipment.
• Check on wellness orientations; confirm and reschedule when needed. Make follow-up calls for missed appointments and verify dates and times.
• Be a team player and attend staff meetings and trainings as required; maintain open communications with supervisor.
• Assist in maintaining equipment and inform Director of any breakage or items needing replacement.

Mission Advancement:
Demonstrates the Ys values and serves others; recruits volunteers and builds effective relationships; supports fundraising.

Collaboration:

Works effectively with people of different backgrounds and abilities; builds rapport; communicates clearly; seeks to understand others’ viewpoints.

Operational Effectiveness:
Makes sound judgments; embraces new approaches; plans work and participates in meetings; aims to meet or exceed goals and deliver high value for members.

Personal Growth:
Pursues self-development; adapts to change; assesses personal strengths and limitations and applies knowledge to improve performance.

• Must be 18 years of age. GED preferred.
• Required certifications: CPR, First Aid, AED
• Ability to work independently and in a group setting.
• Basic knowledge of computers.
• Excellent customer service skills.
• At least one year of experience coaching preferred.

• Ability to demonstrate various cardio and strength equipment.
• Ability to perform all physical aspects of the position: walking, standing, bending, reaching, and lifting a minimum of 45 lbs.