Security Officer - Refinery Front Desk

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Refinery Front Desk in Wilmington, DE
, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  As a Front Desk Officer with Allied Universal at a chemical and petrochemical location, you will welcome employees and visitors, manage access control and badging, verify credentials, monitor alarms and cameras, and document security-related activity with clear, professional communication.

You will represent a caring culture that puts people first while staying agile, reliable, and innovative, delivering through teamwork and acting with integrity every day.

Part Time

$18.93 / Hour

Day Time Mon 02:00 PM - 06:00 PM
Tue 02:00 PM - 06:00 PM
Wed 02:00 PM - 06:00 PM
Thu 02:00 PM - 06:00 PM
Fri 02:00 PM - 06:00 PM

• Smart Tools:
  Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth:
  Get paid training and access to career growth opportunities.
• Financial Benefits:
  
  Participate in our retirement savings plan to invest in your future.
• Exclusive Perks:
  Enjoy discounts on top brands and services through our Perks Program.

• Provide customer service to clients, employees, contractors and visitors by following site-specific security-related procedures, policies and emergency response activities when appropriate.
• Operate the front desk and lobby reception area, greeting entrants, answering phones, providing directions and routing requests to the appropriate contacts.
• Manage access control by verifying identification, confirming authorization, issuing visitor credentials and maintaining visitor, vendor and contractor logs.
• Coordinate check-in and check-out for deliveries and service providers, communicating arrival details to site personnel and monitoring designated entry points.
• Monitor alarms, cameras and other security-related systems from the front desk, escalating concerns and/or irregular activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and documenting actions taken.
• Complete written and electronic reports such as shift activity logs, incident reports and access records with accurate, timely details.
• Support emergency preparedness activities by assisting with communications, accountability rosters and instructions for building occupants during drills and real events.
• Help to deter unauthorized access by maintaining a professional presence at the reception area and challenging unknown persons in accordance with site guidelines.
• Maintain familiarity with location-specific chemical and petrochemical considerations, including entry requirements for restricted areas and communicating applicable site rules to visitors and contractors.

• Have at least 2+ years of security-related experience.
• Be at least 21+ years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.