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Fulfillment Associate, Registered Agent

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-01-30
Job specializations:
  • Retail
    Customer Service Rep, Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 32600 - 54650 USD Yearly USD 32600.00 54650.00 YEAR
Job Description & How to Apply Below

Overview

As a Fulfillment Associate
, Registered Agent Services
, you will play a vital role in ensuring customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity creation and UCC lien search functions.

Responsibilities
  • Accurately enter orders into the system.
  • Process legal documents in the formation of different business entities.
  • Scan physical documents and upload files to relevant government agencies.
  • Work within a team environment to master skills.
  • Efficiently search UCC lien filings.
  • Maintain operational documents and records.
  • Assist in planning under supervision.
  • Ensure customer service standards are met.
  • Help with general administrative duties as needed.
Skills
  • Technology:
    Proficiency in using Microsoft Office, databases, and online searches.
  • Attention to Detail:
    Ability to focus on legal requirements and maintain accuracy in the process of legal documents.
  • Customer Service:
    Basic understanding of customer service principles.
  • Communication:
    Effective verbal and written communication skills.
  • Time Management:
    Ability to manage time and prioritize tasks.
  • Team

    Collaboration:

    Willingness to work collaboratively with team members.
  • Documentation:
    Ability to maintain and organize operational documents.
Qualifications
  • High School diploma or equivalent; college degree is highly preferred.
  • 1+ years' experience in customer service, office administration, retail, or restaurant is preferred.
  • Stable work history with the ability to work assigned schedule, 12:00-9:00 PM.
Benefits

A comprehensive benefits package that begins your first day of employment.
Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave
. Full details of our benefits are available on request.

Diversity Matters

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We have been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020, and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018.

Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

Compensation: $32,600.00 - $54,650.00 USD. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:
Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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Position Requirements
10+ Years work experience
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