Store Clerk -NE_Thrift Store Department

Overview

THE SALVATION ARMY

JOB DESCRIPTION

JOB CODE: DATE: 06/24/01

JOB TITLE:

STORE CLERK

REPORTS TO:

THRIFT STORE MANAGER

LOCATION:

FLSA STATUS:

The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.

Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

This job description should not be interpreted as all inclusive. It identifies essential functions and requirements. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated.

• Assists customers purchasing items from The Salvation Army by ringing up sales using a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures security and accountability of all cash register funds and sales records in accordance with operating procedures.
• Prepares, processes, and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc., are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding pricing and/or purchasing of items; ensures a pleasant store experience for all visitors.
• Assists customers donating items by directing them to proper loading/unloading areas; may assist with hauling donations to storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store; checks displays for neatness and order; rotates/rearranges stock as directed; returns items to proper locations after customer handling.
• Answers the store telephone in a tactful and courteous manner; provides information and directions; may schedule and record donation pickups.
• Cleans display racks and shelves; sweeps and mops floors; cleans windows and mirrors; maintains a clean and inviting store environment.
• Opens and/or closes store doors in accordance with the store schedule.

• Assists in pricing and tagging items in accordance with established procedures.
• Assists customers in carrying purchased/donated items in/out of the store.
• Participates in disaster relief projects as needed.
• Monitors the work of volunteers in the store.
• Performs other related work as required.

Cash Register, Hand Truck, General Office Equipment

High School diploma or G.E.D. and experience working in a retail store preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

None.

• Knowledge of effective customer service techniques.
• Knowledge of the principles and practices of basic mathematics.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to operate a cash register.
• Ability to perform routine mathematical computations and count change.
• Ability to perform frequent walking and/or standing, kneeling, or squatting with occasional periods of sitting.

Work is performed in a normal store environment with little or no physical discomforts due to weather changes.

All employees recognize that The Salvation Army is a church and agree to uphold its religious mission while employed by The Salvation Army.