Retail Marketing Coordinator

Overview

As a Digital and Advertising Marketing Coordinator for Fleet Feet Wilmington and Jacksonville locations, you will focus on reaching our running community and new running and fitness communities in our surrounding area through digital and advertising marketing, as well as be a leader on the sales floor. This position assists the Owner and collaborates with Store Managers, Community Outreach Coordinators, and buyers to drive customers into the store, reach sales objectives, and acquire and retain customers through digital and non-digital marketing and advertising.

You will be involved with marketing efforts, social media marketing, email marketing, outreach events and expos. This position allows you to work collaboratively with Store Management, the Retail Experience Team, the Community Outreach Team, and the local community.

As a full-time employee you will also work the sales floor 15-20 hours per week as an outfitter. Outfitter duties involve recommending gear and products to help customers achieve their next finish line and delivering a high level of customer service. You will build and maintain meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and outfitting customers with what they need to get started or persevere.

We pride ourselves on putting people first and believe that running changes everything.

• Available to work a flexible schedule, including mornings, days, evenings, weekends, and holidays
• Develop and execute social media marketing, SEO, and digital content creation using Canva or similar tools, and use MS Office (Word, Excel, Outlook, PowerPoint)
• Manage multiple moving parts and see projects through to completion
• Engage in customer-facing sales to drive store traffic and sales objectives
• Deliver exceptional customer experiences by outfitting each customer
• Maintain professional and timely internal and external communication
• Be self-motivated, detail-oriented, and deadline-driven
• Collaborate with management, Retail Experience Team, and Community Outreach Team
• Lead and direct others when needed; communicate professionally with customers and team
• Support Fleet Feet initiatives, activities, and functions

• Strong verbal and written communication skills
• Ability to lead and direct others
• Action-oriented, level-headed, and consistent
• Willingness to go above and beyond when needed
• Professional and timely communication
• Experience in a customer-facing sales environment
• Working knowledge of Social Media platforms, SEO, Canva or other content creation platforms, and MS Office

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and service activities
• Training Program and Product Discounts

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Marketing and Sales
• Industries:
  Retail