Store Clerk -NE_Thrift Store Department

Store Clerk -  Store Department - 401

Wilmington, NC 820 N 2ND ST 28401, WILMINGTON, North Carolina, United States of America

Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

• Ring up sales using a cash register, collect monies, count change, and prepare receipts.
• Prepare and package purchased items; balance the cash drawer and run routine register print‑outs.
• Prepare and deliver bank deposits; maintain security and accountability of cash register funds and sales records.
• Process and maintain sales records, tax forms, and social service vouchers; prepare routine sales reports.
• Maintain the neatness and security of the cash register area; keep forms, bags, etc. adequately stocked.
• Explain store policy and respond to customer questions regarding pricing and purchasing; ensure a pleasant experience.
• Assist customers donating items; direct them to loading/unloading area and haul donations to storage; provide tax receipts as needed.
• Place and arrange items in the store; rotate/rearrange stock; return items to proper location after customer handling.
• Answer the store telephone tactfully and courteously; provide directions and general information; schedule and record donation pick‑ups.
• Clean all display racks, shelves, floors, windows and mirrors; keep store clean and inviting.
• Open and close store doors according to the schedule.
• Assist in pricing and tagging items; assist in carrying purchased or donated items; participate in disaster relief projects; perform other related work as required.

• High School diploma or G.E.D. and experience working in a retail store preferred, or any equivalent combination of training and experience.
• Knowledge of effective customer service techniques and basic mathematics.
• Ability to meet attendance requirements; read, write and communicate in English.
• Ability to operate a cash register, perform routine math computations and count change.
• Physical ability to perform frequent walking, standing, kneeling, squatting, and occasional sitting.

Work is performed in a normal store environment with minimal physical discomforts associated with weather changes.

All employees recognize that The Salvation Army is a church and agree to do nothing as an employee of The Salvation Army to undermine its religious mission.