Sales Associate

Sales Associate

EXPRESS

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident style. The company operates more than 400 retail and outlet stores and sells online at  and

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing customer wait time.
• Positively resolve customer service‑related issues as they arise and communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customer participation.
• Other essential functions may occur as directed by your supervisor.

• Education:
  
  High School or Equivalent.
• Years of
  
  Experience:
  
  0‑2 years of relevant retail experience, minimum 6 months.
• Proficient use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non‑business hours.
• Meets physical requirements.

• Previous retail experience preferred.
• Customer service skills and ability to interact with customers.
• Strong verbal and written communication skills with customers, sales leadership team, and associates.
• Demonstrated collaborative skills and ability to work well within a team.

• Medical, pharmacy, dental and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new moms and dads.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or employment on the basis of any protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say ‘Associate Relations’ or email A

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