Veterinary Practice Manager

Overview

LaCroix Veterinary Hospital is currently seeking a Practice Manager to join our team of experienced doctors and staff. LaCroix Veterinary Hospital is a full-service small animal hospital servicing Wilmington and surrounding areas such as Wrightsville Beach and Carolina Beach, North Carolina. We have a friendly staff and great veterinarians to meet the needs of furry family members. Providing them with the best health care is our mission, and doing so with compassion and the highest level of expertise is our goal each and every day.

At LeCroix you will have the opportunity to work with a variety of animals and gain experience treating a range of conditions. You will contribute to the overall health and well-being of animals in your community and work with a team who shares your passion. You will have the opportunity to learn and grow as a professional.

• Responsible for overseeing administrative duties including expense management, cash, control/banking, loss prevention, office, and medical supply ordering, staff scheduling, and inventory management.
• Foster and exhibit a positive work environment.
• Oversee the daily operations of the hospital and actively manage all employees with frequent and direct communication on daily responsibilities and workflow.
• Function as needed in the practice as a Veterinary Technician, Assistant, or Receptionist.
• Identify areas for improvement in operational processes.
• Participate in the recruitment and selection process.
• Direct, lead, and mentor employees to realize their potential through individual goal setting and frequent communication to monitor progress and tweak goals as needed.
• Routinely lead hospital meetings and one-on-one meetings with employees and doctors.
• Oversee facility cleanliness and organization.
• Ensure compliance with all practice policies and procedures and with all local, state, and federal laws.
• Performs other related duties as assigned.

• Required Skills/Abilities: Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, and unpleasant odors.
• Ability to always communicate professionally and effectively and maintain professionalism in emotionally charged / challenging situations.
• Ability to provide high quality customer service embodying a yes culture for clients.
• Ability to work effectively as a member of a team.
• Ability to work effectively with computers, software, and electronics.

• Veterinary Technician experience required

• Ability to lift patients with or without reasonable accommodations.
• Ability to sit or stand for extended periods of time and walk intermittently.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation.

• Tuition assistance for veterinary assistants interested in becoming credentialed technicians
• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, spouse and eligible dependents available
• Paid time off / holidays
• Health Savings Account available
• Short term disability available
• Supplemental critical illness and accident plans available
• Uniform allowance
• Continuing education allowance for credentialed technicians
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.