Overnight Emergency Client Service Representative, ECVR

Eastern Carolina Veterinary Referral in Wilmington, NC is hiring experienced Client Service Representatives to join their outstanding Overnight Emergency team!

Compensation: $/hr, based on experience. Additional $2.00/hr differential available when working past midnight!

Schedule: Full-time, four 10-hour shifts.

• Paid Time Off benefits available upon hire
• Veterinary Social Worker on Staff at Hospital Location
• Medical, Dental, and Vision Health Insurance Plans
• Discounted Employee Pet Insurance, Pet Services, and Supplies
• 401k Planning, with Employer Matching Structure
• Referral Program
• Uniform Allowance
• Employee Assistance Program
• And more!

Eastern Carolina Veterinary Referral is seeking experienced Veterinary Receptionists to work on our day, evening, and night shifts. Weekend rotation is required. Shift differential ($2.00 per hour) is available when working past midnight. Veterinary experience required, with previous work in emergency and/or specialty practices preferred. The individual(s) must excel at multitasking and working cooperatively with others. Must be able to function in a professional manner in a fast paced, often stressful environment, while prioritizing responsibilities.

Excellent interpersonal, communication and problem solving skills. Must be honest, reliable, flexible, independent, and have the proven ability to work in a fast paced-team environment while providing exceptional client communication and maintaining a positive and enthusiastic attitude. Function effectively as part of a team as well as independently. The ability to work nights, weekends and holidays are a requirement of the job and reliability is a must.

Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.