Maintenance Supervisor - Wilmington, NC

Company Overview

Welcome! Interested in becoming a Ranger? Read more.

At Range Water, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve, as people are at the heart of everything we do. As a Ranger, we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help Range Water remain THE leader and powerful force in Multi‑Family Real Estate.

The team members play a pivotal role in the success of the company’s performance, and we look forward to witnessing your successful journey as a Ranger.

Culture:
Companies with a strong culture and a higher purpose perform better in the long run.

Core Values:
People-focused, Collaboration, Integrity, Service, Results‑driven, Experience‑centric, and Innovation.

What’s in for you? Our leaders care about the well‑being of all Rangers and recognize the importance of work‑life balance. That’s why we offer competitive paid time off and benefits.

• Two + Weeks of PTO
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity
• Employer Paid Basic Life and Short-Term Disability
• Paid Parental Leave for Birthing and Non‑Birthing Parents (after 6 months)
• Potential opportunity for savings in rent (property and ownership specific)
• Cell Phone Allowance
• And more!

The Maintenance Supervisor oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance related tasks.

• Employee champion: manage maintenance team and assist in employee evaluations; interview, hire, orient, and train new hires; oversee all aspects of the “Make Ready” process from beginning to end in accordance with company policies.
• Assist with and complete work orders generated from resident requests for service, and routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Periodically inspect work performed by other service team members and contractors, verify quality and compliance, maintain adequate inventory, work with Community Manager to order supplies and tools while staying within budgetary guidelines, and assist with developing the budget for maintenance and capital expenses.
• Keep informed of changes in technology and industry standards.
• Complete monthly preventive maintenance procedures as outlined in the policy and procedure manual.
• Demonstrate customer service skills in all interactions with employees, residents, clients, and vendors.
• Ensure safety, cleanliness, and general appearance of the property; report mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents; conduct safety meetings, maintain documentation, and ensure compliance with safety laws and requirements.
• Resolve customer complaints and issues.
• Other duties as assigned.

Schedule:

40 hours in a regular work week.

Typical Site Hours of Operation (may vary by site):

• Monday – Friday: 9am – 6pm
• Saturday: 10am – 5pm
• Sunday: 1pm – 5pm

• Must be available to work on weekends when scheduled and must be able to perform essential job functions unaccompanied.
• Must work a flexible schedule, including “call” during evenings, weekends, holidays, and be able to perform essential job functions unaccompanied.
• Works in frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Education and Experience

High School Diploma or GED Equivalent. Working knowledge of OSHA standards and MSDS regulations. Technical degree is preferred.

Supervisor Experience

1 – 3 years proven skills to hire, lead, direct, evaluate, and manage subordinates and team members.

Management Experience

1 – 3 years.

Experience Preferred

2 – 3 years of apartment maintenance experience or…