Senior Technical Classroom Support Analyst

Senior Technical Classroom Support Analyst Please see Special Instructions for more details.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the Advanced level.

If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire.

Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy
, and the employee assistance program
, many of which are offered free of charge.

The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate’s education, relevant experience, internal equity alignment, and departmental budgetary parameters.

S02786

Senior Technical Classroom Support Analyst

Advanced

IET Networking and AV - 55200

Integrated Educational Technologies (IET) offers innovative solutions in classroom technology support and services, technology consulting, hardware and software deployment, and special events support. Specifically, this department:

• Responds to classroom AV/computing emergencies to keep downtime to a minimum.
• Maintains and upgrades CTAP (Classroom Technology Assistance Plan) classroom equipment.
• Provides AV technical support, services, and consulting (including AV system design, hardware and software installation, troubleshooting, computer recommendations, AV infrastructure, etc.) to campus.
• Provides Live Event services (lighting, sound, and video).
• Supports all distance education facilities for maintenance and operations, staffing, and design.

• Configures and/or codes AV control systems.
• Designs AV systems and solutions.
• Generates appropriate documentation for use on AV projects.
• Installs/upgrades AV equipment (hardware and software) in classrooms and conference rooms.
• Sets up and configures peripheral devices.
• Works with…