Senior Technical Classroom Support Analyst

Posting Details

Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire.

Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.

Recruitment Range $71,000 - $77,000 Recruitment Range Details

The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate's education, relevant experience, internal equity alignment, and departmental budgetary parameters.

Vacancy Number S02786 Position Title Tech Support Analyst Working Title Senior Technical Classroom Support Analyst Competency Level Advanced Home Department IET Networking and AV - 55200 Primary Purpose of Organizational Unit

Integrated Educational Technologies (IET) offers innovative solutions in classroom technology support and services, technology consulting, hardware and software deployment, and special events support. Specifically, this department:

* Responds to classroom AV/computing emergencies to keep downtime to a minimum.

* Maintains and upgrades CTAP (Classroom Technology Assistance Plan) classroom equipment.

* Delivers classroom training (basic troubleshooting, clickers, lecture/capture systems, etc.).

* Provides AV technical support, services, and consulting (including AV system design, hardware and software installation, troubleshooting, computer recommendations, AV infrastructure, etc.) to campus.

* Provides Live Event services (lighting, sound, and video).

* Supports all distance education facilities for maintenance and operations, staffing, and design.

College Chief Information Officer - 55000 College College/School Information University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN…