Appointment Setter; Telemarketer

Join to apply for the Appointment Setter (Telemarketer) role at CW IT Support
, the leading IT Support company in Eastern NC. We focus on providing outstanding customer support and cyber security solutions to our growing customer base.

Company Overview: CW IT Support was founded initially in 2010 as The Computer Warriors. In 2016, we split off our residential division from our B2B division and CW IT Support was born. We are strictly B2B at this point in time.

Purpose: The purpose of this position is to help build, clean, and maintain our list of potential prospects in our CRM, as well as calling upon them to book sales appointments for our sales team to close. This role is also responsible for confirming appointments and rescheduling appointments.

Hours and Compensation: This position will be starting out as a part-time role, 30 hours a week, with a starting pay of $16/hr and a bonus structure.

Bonus Structure: $100 per every qualified, sat appointment and $250 for every qualified SAT appointment that results in a closed contract client.

Equipment and Requirements: CW IT Support will provide a company-issued Laptop and Headset. You will be required to have a quiet working area, a second monitor, and reliable internet connectivity.

Meetings and Training: You will be required to attend a weekly 1 on 1 with your manager and bi-weekly meetings with Technology Marketing Toolkit. We provide scripts, training, and access to the CRM system and dialing program.

Expectations and Quota: You will be calling upon 130 prospects weekly, with a quota of at least 1 appointment per week. Goal is 2+ appointments per week.

Company Core Values:

• We believe in constant and never-ending improvement and development.
• We deliver outstanding customer service.
• We add more value to our clients than ANYONE else in our industry.
• We focus on growth and profitability.
• We believe in Extreme Ownership.
• We are hungry and always strive to do more.
• We focus on results first.

CW IT Support is an equal opportunity employer and welcomes applications from diverse candidates.