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PT HR Assistant

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Tailwind Hospitality, Inc.
Full Time, Part Time position
Listed on 2026-02-01
Job specializations:
  • HR/Recruitment
    Employee Relations, Business Internship
Job Description & How to Apply Below

Overview

The HR Assistant to provide critical support to our team during evenings and weekends. This role plays a key part in ensuring timely assistance for employees, including responding to email inquiries, facilitating ADP resets, and escalating urgent employee relations concerns to leadership.

Key Responsibilities
  • Monitor and manage the HR inbox during scheduled hours, responding to inquiries and urgent requests promptly.
  • Assist employees with ADP resets and other time-sensitive HR needs.
  • Provide support on company-observed holidays as scheduled.
  • Collaborate with human resources leadership to escalate and address urgent employee relations situations.
  • Complete assigned reporting and data review activities.
  • HR Director and/or Employee Relations Specialist will be notified for urgent ER occurrences
  • Ensure timely and professional communication with staff and management.
  • Exercise high-level of confidentiality in all human resources activities
  • Weekends: Monitor the inbox for approximately 5-7 hours per day as scheduled.
  • Evenings: Monitor the inbox Thursdays and Friday from 5 PM - 9 PM
    .
  • Availability to support urgent requests on company-observed holidays
    .
Physical Requirements
  • Prolonged computer use
    :
    Ability to operate a computer, including typing and navigating digital platforms for extended periods.
  • Communication proficiency
    :
    Ability to engage in written and verbal communication using email, phone, or other assistive tools.
  • Mental focus and problem-solving
    :
    Ability to analyze information, manage multiple priorities, and respond to urgent requests in a timely manner.
  • Sedentary work
    :
    This role primarily involves sitting and working at a desk or remote workstation.
  • Visual and auditory requirements
    :
    Ability to read and interpret digital information (emails, ADP system prompts, etc.).
Qualifications
  • Previous experience in HR support or administration preferred.
  • Familiarity with ADP or other HR management systems is an advantage.
  • Strong communication and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • High level of professionalism and discretion.
  • Reliable internet connection
  • Access to a private and secure workspace that allows for handling confidential employee information and organizational processes
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