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Certified Peer Support Specialist - ACTT

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Southeastern Integrated Care
Full Time position
Listed on 2026-02-05
Job specializations:
  • Healthcare
    Mental Health, Community Health, Health Promotion
Job Description & How to Apply Below

Summary

Summary The Peer Support Specialist is responsible for providing coaching, mentoring, and consultation to the beneficiary to promote recovery, self-advocacy, and self-direction. The role includes providing essential expertise and consultation to the interdisciplinary healthcare team to promote a culture in which each individual’s point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities while serving as an advocate for clients.

Peer Support services are structured and scheduled activities for adults aged 18 and older with MH/SA disability. Peer Support Staff provide Peer Supports. The service is an individualized, recovery-focused approach that promotes the development of wellness self-management, personal recovery, natural supports, coping skills, self-advocacy, and development of independent living skills for housing, employment, and full community inclusion.

Essential Duties And Responsibilities
  • Provide services based on the principles of wellness self-management, personal recovery, natural supports, coping skills, self-advocacy, and development of independent living skills for housing, employment, and full community inclusion.
  • Assist clients with self-determination and decision-making.
  • Teach functional skills (managing meds, finances, health care, resources, daily living, etc.).
  • Model recovery values, attitudes, beliefs, and personal action to encourage wellness.
  • Teach and promote self-advocacy and empower clients to use their legal rights.
  • Assist the consumer with development, modification, and use of the crisis plan, advanced directives, and provide relapse prevention support.
  • Support the consumer to maintain stable housing, improve housing situation, and enhance independent living skills.
  • Assist the client in gaining information about going back to school or job training.
  • Develop and implement a Mental Health Wellness Recovery Action Plan.
  • Provide linkage to community resources.
  • Provide case management services.
  • Utilize personal recovery experience to instill hope and optimism for people in recovery.
  • Demonstrate a personal belief in recovery, supported employment best practices, and sincere interest in the welfare of persons in recovery.
  • Demonstrate the ability to engage and serve the consumers enrolled, contribute to the rehabilitative process, and perform duties with flexibility and an individual focus.
  • Promote and contribute to the development of a culture of recovery and empowerment within and outside of the CSEUC and uphold the integrity of program goals.
  • Report directly to the Qualified Professional on all matters pertinent to the successful obtainment of program goals and standards.
  • Ensure timely completion of documentation of PSS services in accordance with Clinical Coverage Policy NC 8A and 8G and other regulatory requirements set by the LME.
  • Maintain client confidentiality in adherence to HIPAA regulations.
  • Complete in a timely manner, accurate clinical documentation of all services, interventions, and client-related activities, and maintain documentation per CSEUC standards.
  • Cooperatively and actively participate in all assigned staff and supervisory meetings, in-service training, and staff development activities.
  • Participate in a first responder on-call system available to consumers and/or natural supports 24/7/365; coordinate “first response” resources according to consumer needs and the PCP.
  • Represent the company positively, reflecting the company’s mission at all times.
  • Ensure confidentiality regarding sensitive and protected information in accordance with HIPAA and CFR-42C.
  • Maintain required records such as progress notes and ensure timely and accurate compliance of medical records per the record service manual.
  • Accurately document all billable encounters into Southeastern Integrated Care’s EMR within 24 hours, with corrections entered within 24 hours of notification.
  • Participate in all required training and education as mandated by the service line and clinical coverage policy.
  • Col-laborate with supervisor to self-identify training and supervision needs, ensuring services are provided within…
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