Electronic Medical Records Specialist

Overview

Why This Role Matters:
As an Electronic Medical Records Specialist, you will be part of a team of HIM professionals dedicated to ensuring the integrity, accessibility, and compliance of patient health records. You’ll play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the HIM function. This position is onsite in Wilmington, NC.

• Schedule - 2nd Shift, Monday - Friday, 3:30pm - 12:00am, with rotating holidays.
• Perform discharge unit rounding, quality compliance reviews, prepping, scanning, and indexing of medical documents into the electronic medical record (EMR) systems, including HIMSS7 unit scanning.
• Provide department phone coverage, order medical records from off-site vendors and support accurate and secure patient records by monitoring and maintaining information management standards and systems.
• Perform on-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail.
• Deliver professional customer service to callers and visitors of the Health Information Management department, addressing inquiries and resolving issues promptly.
• Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations.
• Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations.
• Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments.

• High School Diploma or GED.
• 3+ years of equivalent work experience with similar work assignments, roles, and responsibilities.
• Zero years of experience with RHIT or RHIA licensure.
• Able to drive/travel to multiple locations/facilities as needed.
• Excellent analytical and customer service skills.
• Able to successfully complete generic and department-specific skills validation, competency testing and standardized productivity metrics/goals.
• Able to multitask and work independently with limited supervision.
• Strong working knowledge of HIPAA requirements.
• Comfortable in a computer-based workflow, with working knowledge and/or familiarity with acute care medical records and hospital regulatory environment.

• RHIT credentials.
• Associate Degree.
• Experience with the EPIC EHR and/or Hyland On Base scanning application.

• Growth and development opportunities within the Health Information Management department.
• Comprehensive benefits include health, dental, vision, and life insurance.
• Retirement fund with matching contributions.
• Tuition assistance for qualifying team members.
• Employee assistance programs and discounts.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

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