Veterinary Receptionist

College Road Animal Hospital has proudly served the Wilmington community since 1991, offering comprehensive veterinary care built on the promise that we treat your pets like our own. This dedication to quality and compassion is reflected in our excellent 4.7-star Google rating. We focus on providing personalized attention across all phases of small animal care, from proactive wellness to critical urgent care.

If you are seeking a setting where integrity drives practice and where you can immediately contribute meaningful work alongside an established team of five veterinarians and a dedicated Hospital Manager, we invite you to discover how you can do your best work here. Join a highly cohesive and experienced group of teammates who value collaboration and patient advocacy. With five veterinarians and a Hospital Manager overseeing operations, you will integrate into a supportive system designed for continuity and excellent patient outcomes.

We are part of a locally connected network, which ensures that you have access to educational resources and professional connections that help you succeed in your career goals. Whether you are looking to advance your skills in procedures or seek mentorship, our structure is designed to help our teammates realize their full potential and grow professionally. The cornerstone of our practice is high-quality, full-service medical care focused solely on small animals.

Teammates here utilize state-of-the-art Testing and Diagnostics to inform both proactive Wellness and Advanced Care protocols. We manage a diverse and engaging medical caseload, including robust Surgical Procedures and dedicated Urgent Care availability. Since we are committed to comprehensive health, you will have the opportunity to engage deeply with preventative medicine as well as complex medical and surgical cases every day, ensuring that every patient receives the best possible treatment.

Wilmington, North Carolina, offers a unique coastal lifestyle defined by historic charm and modern amenities. Located near beautiful beaches and anchored by a vibrant local community, Wilmington is an ideal place to call home. Our hospital is conveniently situated on College Road, providing easy access to the best that the region has to offer. This location ensures a strong client base and an exceptional quality of life outside of the clinic, offering the perfect balance between a fulfilling veterinary career and enjoying the beautiful Carolina coast.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career…