Posting Analyst Team Lead

Overview

The Posting Analyst Team Lead is responsible for the day-to-day functions of an assigned Team(s), distributing and assigning work to Team Members to ensure the timely completion of job duties, monitoring quality and quantity of work performed by the Team, and working closely with the CBO Supervisor to uphold established protocols

• Possess a clear understanding of Team’s responsibilities and the ability to effectively communicate those responsibilities to the Team
• Effectively communicate to staff goals, objectives, policies and procedures
• Continually review processes, policies, and procedures for appropriateness
• Work with Team to maintain continued learning
• Consistent monitoring of work load with triaging to other Team Members as needed in order to meet established time lines
• Perform quality assurance audits on each Team Member to ensure completeness of duties performed
• Effectively communicate weaknesses and improvements to staff
• Provide training for new employees and re-education of current personnel
• Work with Peers, other Departments in an effective manner to identify and resolve issues
• Review financial reports and information and take appropriate action based on that information
• Assist with interview of employee candidates
• Assist with preparation and communication of employee performance evaluations
• Assist with review of employee vacation and time off requests and provide required coverage
• Investigate new technologies for improved efficiencies and effectiveness of department

• As assigned by manager

Required :

• Strong coaching / mentoring skills
• Strong written and verbal communication skills
• Strong analytical, problem solving, and decision-making skills