Bank Sales & Service Representative; Teller

Join to apply for the Bank Sales & Service Representative (Teller) role at First Citizens Bank

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

• Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
• Customer Service
  
  Skills:
  
  Demonstrates professionalism and empathy in customer interactions
• Adaptability: Has the ability to learn and adapt quickly to new information and technology
• Teamwork: Strives to build strong working relationships with those on their team as well as cross‑functional relationships
• Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
• Agility: Able to process information and move quickly through problem resolution

• Engaging customers in conversation to understand their banking needs and preferences
• Processing transactions accurately and efficiently
• Providing assistance with account servicing needs
• Facilitating customer awareness and education of bank services, including digital banking capabilities
• Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

High School Diploma or GED and 6 months customer service experience

Preferred Area of

Experience:

Sales

Skill(s):
Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

• Not Applicable

• Full-time

• Other

• Banking and Financial Services