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Banking Support Specialist — First Call Resolution
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-02-01
Listing for:
First Bank (FBNC)
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A regional banking institution is seeking a Customer Support Specialist to deliver effective service to customers through various communication channels. The role involves handling retail banking inquiries, processing transactions, and promoting service excellence. Ideal candidates should possess a high school diploma and have strong communication and problem-solving skills. The position requires a commitment to customer service and the ability to work in a fast-paced environment.
Hours include Monday to Friday with some Saturday shifts.
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