Reservation Agent; in Office

Reservation Agent (in Office)

U‑Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results‑oriented and wants to work in a fast‑paced environment where each day is different and dynamic.

• Assist with calls from and to customers.
• Support field team members and U‑Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U‑Box portable storage product.

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• Life Lock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s Smart Dollar Program

Entry level

Full‑time

Other

Retail