Automotive Front Desk Receptionist

As the Receptionist at Capital Nissan of Wilmington, you are the face and first impression of our dealership. You set the tone for every guest experience—welcoming customers with warmth, professionalism, and a genuine desire to help. If you love working with people, take pride in strong customer service, and enjoy being at the center of a fast-paced, positive environment, this role is for you.

• Be the first friendly face and voice our guests experience when they walk in or call the dealership
• Greet customers with warmth, professionalism, and genuine enthusiasm
• Answer and route incoming calls efficiently and accurately
• Assist customers with basic questions and direct them to the appropriate department
• Support the sales, service, and management teams with light administrative tasks
• Help maintain a clean, organized, and welcoming front-desk area
• Create a positive, memorable first impression—every single day

• A people-person who
  loves helping others and thrives in a customer-facing role
• Strong communication skills (in person, on the phone, and via email)
• Professional, polished, and friendly demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Reliable, punctual, and team-oriented
• Previous customer service or receptionist experience is a plus, but not required—we’re happy to train the right person

• Competitive pay
• A supportive, team-focused work environment
• Opportunities to grow within the dealership and the Capital organization
• Consistent schedule in a professional setting
• A culture that valuespositivity, teamwork, and exceptional customer experiences

At Capital Nissan of Wilmington, people come first—our customers and our team. We pride ourselves on creating a welcoming, respectful environment where everyone feels valued. We believe the front desk sets the tone for the entire dealership, and we invest in team members who take pride in delivering an outstanding experience from the moment someone walks through our doors.

Capital Nissan of Wilmington is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all team members.