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Customer Success Mgr./ CSM Customer Service Rep

Senior Customer Success Lead - Onboarding & Insights

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 44000 - 74300 USD Yearly USD 44000.00 74300.00 YEAR
Job Description & How to Apply Below
A leading compliance solutions provider is seeking a dynamic Senior Customer Success Associate to manage complex onboarding processes and ensure high-profile customers achieve maximum value from products and services. The role demands advanced communication and analytical skills. Responsibilities include analyzing customer data, addressing inquiries, and providing specialized training. A competitive salary between $44,000 and $74,300 is offered, along with robust benefits.

This position is located in Wilmington, North Carolina.
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Position Requirements
10+ Years work experience
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