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Customer Care Manager – Warranty & Escalations

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Insight Global
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 65000 USD Yearly USD 60000.00 65000.00 YEAR
Job Description & How to Apply Below
A client-focused staffing agency in Wilmington is looking for a Customer Care Manager to oversee warranty issues, manage customer relationships, and ensure high levels of customer satisfaction. This role requires at least 2 years of customer service experience and the ability to work in a fast-paced environment. Candidates with construction or property management experience are preferred. The position is full-time and offers a salary range of $60,000–$65,000 annually, along with benefits including medical and vision insurance and a 401(k).
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