Assistant Manager; Bell St & Carolina Rd, Wilmington, NC

Assistant General Manager Position Description

Department: Store Operations
Job Title: Assistant General Manager
FLSA Classification: Non-Exempt
Reports To: General Manager, Regional Operations Manager – secondary report
Direct Reports: CSRs, Delivery Experts and Pizza Makers

Assistant General Managers play a critical role in ensuring our high‑energy, customer‑focused environment thrives. We promote from within and provide the training and support needed to succeed. Our culture rewards integrity, honesty, motivation, and a willingness to learn.

• Serve as manager‑on‑duty and second in command to General Manager
• Partner with General Manager to assist with recruitment, new Team Member training and scheduling
• Uphold brand standards and company policies
• Provide consistently high quality product and service to customers
• Maximize sales and profit by meeting food and labor goals
• Ensure health, safety and cleanliness standards are upheld
• Foster productive and professional Team Member relationships
• Serve as store mentor and operations expert in all Domino’s store‑level Team Member positions
• Build relationships with customers and community
• Cash handling, reconciliation and reporting
• Inventory control and management
• Assist General Manager in marketing efforts

• Greater variety
• Smaller teams, make friends and build relationship
• Fast career progression
• Competitive wages, delivery mileage, tips and overtime
• Paid training opportunities & rewards
• Health insurance
• Paid time off
• Energetic, fun and positive culture

• EXCEPTIONAL and POSITIVE attitude
• Possess integrity and honesty
• Excellent attendance and punctuality
• Must be 18 years of age or older
• Reliable transportation, valid driver’s license, registration and liability insurance
• Effectively train and engage Team Members
• Must pass background investigation and motor vehicle report
• Previous inventory control, labor cost and computer knowledge
• Ability to create and effectively manage Team Member schedule
• Ability to add, subtract, multiply and divide accurately and quickly (calculator allowed)
• Verbal, writing and telephone skills to communicate effectively with Team Members and customers
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Adept at utilizing proprietary software systems (PULSE and PWR)
• Ability to comprehend and give correct written instructions
• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
• Ability to stand for long periods of time:
  Most tasks are performed from a standing position

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza® is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.