Assistant Community Manager; Wilmington Townhomes

Company Description

Abode Communities is a regional non‑profit real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,900 low‑income people throughout California. The organization holds a 98% portfolio‑wide occupancy rate and offers a full range of professional services to ensure residential and housing portfolios remain physically solvent and compliant with regulatory requirements. Property‑management staff members go above and beyond to make each property a pillar within its community, creating vibrant, connected spaces that support residents’ emotional, physical, and financial wellbeing.

Our mission is to open new doors in people’s lives through creative and responsible design, development, and operation of service‑enhanced affordable housing.

The Assistant Community Manager reports to the Community Manager and Regional Manager, and is responsible for supporting the day‑to‑day operation and management of the property.

• Perform clerical duties: answering phones, filing, preparing and distributing notices, setting up for meetings, etc.
• Assist in maintaining tenant files, service requests, purchase orders, and incident reports.
• Assist in obtaining and processing rental applications, handling rent collections and deposits, processing move‑ins/move‑outs, and annual re‑certifications.
• Assist in scheduling work performed by vendors and maintenance staff, conducting property inspections, logging and filing maintenance work orders, and ordering supplies.

• Maintain positive tenant relations and deliver outstanding customer service.
• Maintain strong communication with the property manager and maintenance staff.
• Support special projects as designated by the Regional Supervisor or designee.

• High school diploma or equivalent.
• One‑year property‑management experience, preferably with tax‑credit (TCAC) properties, or two years’ general office/administrative assistant or customer‑service experience.
• Ability to speak, read, and write English and to draft clear reports and other correspondence.
• Bilingual English/Spanish is a plus.
• Ability to communicate with residents and co‑workers from diverse cultures and backgrounds.
• Computer literacy – Microsoft Office.

• Medical, Dental, and Vision coverage;
  Flex Spending Account; company‑paid Long‑Term Disability;
  Basic Life and AD&D;
  Employee Assistance Program; and 401(k) plan with employer match.
• Generous paid time‑off policies: vacation starting at 12 days per year, 12 sick days, and 11 company‑paid holidays.

Abode Communities embraces equal opportunity and diversity as a core value. We define diversity as fostering an organizational culture of inclusion, where the different experiences and perspectives of those we serve and those with whom we work are respected and valued. Abode Communities fosters a work environment that is free of discrimination and harassment, irrespective of race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws.

We seek to recruit, develop, and retain talented people from diverse candidate pools, and applications from traditionally underrepresented communities are encouraged.