Sales Administrator

Insight Global is looking for a highly motivated and detail-oriented individual to join our client's team as a Customer Service Specialist. In this role, you will manage a range of customers, building and maintaining strong relationships to grow and strengthen our business. With a customer-obsessed mindset, you will oversee the end-to-end order process, ensuring exceptional service at every stage of the transaction— from initial quotation through order entry and resolution of any issues post-delivery.

You will be the key liaison between customers and internal teams, ensuring customer needs are met efficiently and accurately while following standard operating procedures.

• 2+ years in customer service, inside sales, or a related field.
• Exceptional verbal and written communication skills to effectively interact with internal and external teams/stakeholders.
• A proactive and solution-oriented mindset with strong analytical skills.
• High level of accuracy and organizational skills to ensure error‑free order entry and customer data management.
• Proficient in Windows applications and Microsoft Office programs (Word, Excel, Outlook, Teams) and experienced in CRM/ERP systems, preferably Microsoft AX/Dynamics.
• Strong ability to prioritize tasks and manage multiple responsibilities in a fast‑paced environment.