Account Manager - Life Sciences SaaS

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At IDBS, one of Danaher’s operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At IDBS, we are at the cutting edge of providing innovative software solutions and services that empower scientists and researchers to accelerate their discoveries by helping them design, execute and orchestrate processes, manage, contextualize and structure their data and gain valuable insights throughout the drug lifecycle, from R&D through manufacturing. We work with 80% of the top 20 global Bio Pharma companies*.

Our customers engage in groundbreaking work, from pioneering biological research to developing new therapies and medicines. Join us at IDBS to continuously grow and make a real impact, working alongside passionate colleagues who care deeply about our mission and each other.

* Source:
Exploring the top 20 biopharma companies Q1 2024 market cap growths | Tech Target ()

Learn about the Danaher Business System which makes everything possible.

At IDBS, our Account Managers are strategic, driven professionals who thrive at the intersection of science and technology. This role is ideal for experienced sellers with a competitive spirit - those who are hungry to win, eager to learn, and passionate about solving real-world challenges in life sciences. We're looking for an account manager with a proven ability to identify, manage, and close complex software and services sales cycles - someone who thrives in consultative selling environments and consistently delivers results.

As a trusted partner to our biopharma and biotech customers, you’ll be responsible for both identifying new opportunities and expanding relationships with existing customers. Guided by our core values - including a customer-first mindset, continuous improvement, and collaborative innovation - you'll lead with insight and work cross-functionally to deliver tailored solutions that drive long‑term value and sustainable growth across your territory.

The position reports to the Director, North America Sales and is part of the North America sales team. The position is fully remote, with regular travel expected to cover assigned territories and accounts in the US - Mid-Atlantic and Upper-Midwest Region.

In this role you’ll have the opportunity to:

• Account Strategy and Execution:
  Own the strategy for the accounts in your territory. Develop and execute strategic account plans, collaborating cross‑functionally to align resources, drive execution and deliver on forecasted revenue targets and business plans

• New Business Development:
  Proactively identify and pursue new logo opportunities within the territory, leveraging a consultative sales approach to uncover customer needs and position IDBS solutions effectively

• Complex Sales Cycle Management:
  Lead end‑to‑end sales engagements for our SaaS products, managing multi‑stakeholder buying processes and navigating complex decision making environments

• Customer Growth & Retention:
  Cultivate and expand relationships with existing biopharma and biotech customers, building relationships that influence strategy for both short‑and long‑term growth, ensuring long‑term satisfaction and identifying opportunities for upsell and cross‑sell.

• Customer‑Centric Engagement:
  Represent IDBS at industry events, conferences and in‑person meetings to educate stakeholders, promote solutions and reinforce our customer‑first mindset and commitment to innovation.

• The essential requirements of the job include:

• Proven track record of closing new enterprise SaaS deals (>$1M ARR)

• Typically has 6+ years of senior sales experience & can create opportunities and momentum in complex sales cycles (12–18‑months)

• Proven track record of engaging C‑Suite decision makers in consultative sales to close multi‑million‑dollar SaaS deals and influence…