L6 – Supervisor; Ds_E&B_Wws & Ns_E&B_Wws & Prior Authorization_Wws

The L6 Supervisor will be responsible for overseeing daily operations, ensuring process efficiency, and leading the teams across (DS_E&B_WWS) & (NS_E&B_WWS) & (Prior ) functions. This role demands strong leadership, attention to detail, and the ability to meet quality, productivity, and compliance benchmarks. The Supervisor will play a pivotal role in team development, performance monitoring, and process optimization.

Operational Management :

• Oversee daily workflow for all three functions, ensuring adherence to SLAs, KPIs, and compliance requirements.
• Allocate and monitor workloads, balancing resources effectively across teams.
• Resolve operational issues, escape critical concerns, and implement corrective actions.
• Lead, coach, and mentor team members to achieve high performance and professional growth.
• Conduct regular team meetings, performance reviews, and training sessions.
• Foster a positive work environment that encourages teamwork, accountability, and innovation.

Quality & Compliance:

• Ensure accuracy and compliance in all processes related to eligibility & benefits verification, data submissions, and prior authorization tasks.
• Monitor quality metrics, conduct audits, and implement improvement measures.
• Maintain compliance with HIPAA and other applicable regulations.

Process Improvement:

• Identify process gaps and inefficiencies; develop and implement improvement initiatives.
• Collaborate with cross-functional teams to streamline workflows and enhance productivity.

Reporting & Analytics:

• Prepare daily, weekly, and monthly operational reports for management.
• Track and analyze performance trends, recommending strategic actions where necessary.

• Bachelor’s degree in Healthcare Administration, Business, or a related field (preferred).
• 4–6 years of experience in healthcare operations, with at least 2 years in a team handling role
• Strong knowledge of eligibility & benefits processes, prior authorization workflows, and healthcare payer/provider operations.
• Proficient in MS Office Suite, especially Excel and reporting tools.
• Excellent leadership, communication, and decision-making skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Leadership & People Management
• Problem Solving & Decision Making
• Process Optimization
• Analytical Thinking
• Quality & Compliance Focus

Note:

“This position is exclusively for Vellore-based candidates”

WWS Offers A Wide Range Of Services That Give Our Clients The Complete Platform To Comprehending The Entire Medical Practise Workflow. Wws Is Now One Of The Fastest Growing Revenue Cycle Management Companies In The United States.

Wonder Worth Solutions LLC
2711, Centerville Road, Suite 400, Wilmington, Delaware, United States – 19808.