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Product Designer IT Consultant

VP, Service Design & Customer Experience

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: JPMorganChase
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    Product Designer, IT Consultant
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading financial institution is seeking a Service Design Vice President in Wilmington, DE to champion service design principles and enhance customer experiences. This role involves leading cross-functional teams to create service strategies, design blueprints, and experience maps while collaborating with stakeholders to align business goals. Applicants should have extensive expertise in service design, clear communication skills, and the ability to facilitate user-centered design processes.

A competitive salary and comprehensive benefits package are offered.
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