DTI Team Director - DOS position is Exempt from Merit System

Introduction

Looking for a rewarding career in the fast-paced technology industry? Look no further! The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services.

The incumbent is dedicated to supporting the Information Technology (IT) function for the Department of State (DOS). Principal responsibilities include overall strategic and technical leadership of world‑class technical teams in an IT environment, focusing on customer service, problem resolution, communication with all levels of the partner agency, strategic innovation, enterprise technologies, infrastructure, security, policies and procedures, and HR and IT budget life cycles.

The director promotes leading‑edge thinking and develops innovative best‑practice IT strategies aligned with business and government practices, inspires and motivates staff, and acts as a catalyst for visionary technology, creative problem‑solving, solution generation, implementation and teamwork. The position covers statewide network, systems, state security, risk management, engineering, application of new technologies, data management, project management, application development/support, and database management.

This senior‑level role requires mastery of multiple disciplines in the technology field, in‑depth knowledge of professional leadership practices, strategic innovation and execution, and the ability to manage and direct staff across many technical disciplines. The director reports to the DTI Chief of Partner Services and takes direction from the DOS Chief of Staff.

• Possession of a Bachelor’s degree is preferred, with emphasis in Computer Science, Information Technology, a related field or equivalent work experience.
• Possess 5 years of experience in a Customer Service‑related role.
• Possess 3 years of experience in writing and reviewing Request For Proposal (RFP) documents.

• Possess a minimum of 5 years of experience in senior leadership.
• Possess a minimum of 5 years of experience leading a technical team.
• Possess a minimum of 3 years of experience in strategic planning demonstrating the ability to develop, analyse and decide among alternative solutions to current and anticipated IT needs.

Criminal background check: A satisfactory fingerprint‑based criminal background check administered by the Delaware State Police is required as a condition of hire.

All applicants must be legally authorised to work in the United States. DTI participates in the Federal E‑Verify system where we will provide the federal government with each Executive Branch new hire Form I‑9 information to confirm that you are authorised to work in the U.S. For more information refer to our Job Seeker Resources web page.

DTI does not provide employment‑based sponsorship.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

• Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending (Health and Dependent Care), Long & Short Term Disability Insurance, Group Universal Life Insurance, Accident & Critical Illness Insurance, Health Management Programs.
• 21 paid vacation days, 15 paid sick days, 13 paid holidays, up to 12 weeks paid parental leave.
• Tuition reimbursement up to $4,000 annually.
• State funded learning opportunities, mentor programs and professional development opportunities.
• Employee Assistance Program: access to support services such as professional counselling services, legal services, financial services.
• Employer & employee funded pension plan as well as an employee funded retirement savings plan available.
• To learn more about the comprehensive benefit package please visit our website at (Use the "Apply for this Job" box below)..

The application and supplemental questionnaire are evaluated based upon a rating of…