Microsoft Systems Engineer

Microsoft Systems Engineer – Power Home Remodeling

Power Home Remodeling is a leader in the home remodeling industry with a robust technical infrastructure that supports employees and customers. The Systems Engineer will work at our headquarters in Chester, PA, building and maintaining core on‑premise systems that serve critical business applications, including our ERP platform (Microsoft Dynamics Great Plains). The role focuses on deploying, maintaining, and improving infrastructure to ensure availability, performance, and stability of ERP and other mission‑critical systems.

• Plan, provision, and maintain on‑premise hardware and server infrastructure.
• Perform system upgrades, patching, and lifecycle management for infrastructure and ERP‑supporting systems.
• Coordinate with ERP vendors on projects, upgrades, and support tickets.
• Maintain and improve infrastructure using automation tools and scripting.
• Support and maintain systems backing Microsoft Dynamics Great Plains, including Windows Server and SQL Server components.
• Participate in an on‑call rotation using Pager Duty to respond to and resolve incidents.
• Troubleshoot and resolve complex infrastructure and system issues across multiple layers.
• Respond to and resolve complex infrastructure and ERP‑related issues as needed.
• Maintain accurate documentation, runbooks, and operational procedures.
• Contribute to infrastructure modernization and reliability initiatives.
• Partner closely with Corporate Finance, vendors, and development teams to ensure system availability and performance.

• Strong ability to communicate clearly and collaborate effectively.
• Comfortable working in an Agile environment, tracking work and progress.
• Proactive mindset with a strong desire to learn, improve, and automate.
• Ability to follow established standards, procedures, and best practices.
• Demonstrates strong customer empathy and a service‑oriented mindset when supporting critical systems and stakeholders.
• High sense of quality, ownership, and accountability.
• Capable of proposing and implementing custom in‑house solutions to meet business needs.

• Strong experience administering Windows Server environments (2016‑2022).
• Experience supporting on‑premise Microsoft infrastructure, including DNS, Group Policy, File services, and high availability solutions.
• Experience supporting ERP systems, preferably Microsoft Dynamics Great Plains.
• SQL Server administration fundamentals (backups, maintenance, performance basics).
• Experience with virtualization and IaaS technologies (VMware, Hyper‑V, Proxmox, or similar).
• Infrastructure automation and configuration management experience (Ansible, Puppet, or similar).
• Scripting experience using Power Shell, Bash, and/or Python.
• Understanding of Git workflows and version‑controlled infrastructure.
• Experience with monitoring, alerting, and logging systems.
• Ability to diagnose, troubleshoot, and resolve complex, multi‑system issues.
• Experience debugging and maintaining custom infrastructure tooling or scripts.

• Hands‑on experience with physical data centers and server hardware.
• Exposure to container infrastructure (Docker, Kubernetes).
• Infrastructure‑as‑code practices.
• Experience with authentication systems (Active Directory, LDAP, OIDC).
• Experience with metrics visualization platforms and observability tooling.

• Full medical, dental, life, and disability insurance plans tailored to your needs.
• A competitive 401(k) retirement savings program matched by Power.
• Competitive salary.
• All the tech you need – we pay for any hardware and software required and keep you upgraded to the latest versions.
• Personal development – we provide books, courses, and conferences.
• Paid parental leave.
• Three events per year focused on internal development and improvement.

Power Home Remodeling Group is an equal‑opportunity employer, committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to