Senior People & Culture Business Partner

Senior People & Culture Business Partner

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Hybrid – Wilmington, Delaware;
Monday to Friday 8:00 a.m. to 5:00 p.m. Candidates must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Position Summary

Reporting to the Global Head of People & Culture Business Partners, the Senior People & Culture Business Partner – Corporate & Legal Services (CLS) & Digital Brand Services (DBS) will collaborate with the global People & Culture team and CLS/DBS business leaders to provide consultative People & Culture support. The Senior P&C Business Partner will provide a proactive approach in order to support geographically dispersed teams, while also being the primary HR contact for senior CLS & DBS leaders.

This role requires the ability to seamlessly transition between strategic and tactical responsibilities, while embodying CSC’s core values and is responsible for leading a team of P&C Business Partners associated to the CLS & DBS business units.

Responsibilities

• Serve as a trusted internal advisor to our global business in a high-touch, matrixed environment.
• Partner internally within the People & Culture department to collaborate, advocate, evaluate, and deliver results.
• Ensure that the organization's values are reflected through thoughtful partnership and recommendations in order to maintain CSC’s strong culture.
• Apply a high degree of initiative and intuition, challenging the status quo, adding efficiency and effectiveness, incorporating best practice and driving change.
• Effectively address and navigate complex employee relations matters to ensure our policies and processes are in compliance with local legislation in order to mitigate risk and develop plans that support positive outcomes in line with our values.
• Collaborate with leaders to accelerate our talent pipeline by providing guidance, coaching, and facilitation of training to develop existing and next-generation leaders to unlock and unleash potential within the business.
• Facilitate talent assessments, gap-assessments, cohort and individualized development. Track and measure progress/movement along the way.
• Oversee, guide and/or support the delivery of BAU employee life cycle activities such as induction, probationary meetings, exit interviews, mid and year end performance reviews, promotions, comp‑round, internal mobility, recognition, employee engagement trends and actions, wellbeing initiatives.
• Ensure P&C queries are responded to in a timely and effective manner.
• Collaborate with Legal and/or P&C Ops colleagues to ensure that all People & Culture policies and procedures are regularly updated and compliant with local laws.
• Support with reporting and data collection in preparation for board packs and/or information requests from the business.
• Collaborate with the CLS Talent Acquisition, CLS P&C Operations teams and CLS Learning & Development teams to identify and improve process efficiencies, improve the employee experience and support the delivery of CLS specific P&C initiatives.
• Participate in and support the global P&C projects/ initiatives and ensure that these are successfully implemented in the local offices.
• Leverage organizational design and change management tools to drive initiatives in partnership with leaders and other P&C team members.
• Guide leaders through workforce planning and organizational design; providing insight, facilitation, data, recommendations and meaningful outcomes (most notably through a large acquisition/integration this year).
• Lead, support, coach and develop a team of P&C Business Partners, as well as help to support and develop more junior members of the wider P&C community as and when required.

Technical Skills, Qualifications and Experience

• University degree in related disciplines such as HR, business, economics, social studies.
• Excellent English verbal and written communication.
• Minimum of 10 years of HR experience in the financial industry and/or in a similar capacity with experience in leadership roles.
• Experience working in a matrixed organization is preferred.
• General understanding of…