Operations Coordinator - School Based Health Centers

Operations Coordinator I – School Based Health Centers

Christiana Care’s School Based Health Center is hiring a full‑time Operations Coordinator I to support program operations for multiple locations. The role involves strategic planning, expansion, and mentorship of office staff.

$21.03/hr – $31.54/hr

• Monday–Friday:
  Day shift
• No weekends or holidays
• Hybrid opportunities may be available; remote options are subject to change and departmental needs.

• Collaborate with Site Managers to ensure adequate coverage during staff shortages.
• Fill in as a medical assistant when needed to support clinical care, including rooming patients, taking vital signs, POCT, injections, medication administration, assisting with exams, chart preparation, and treatment room setup.
• Participate in implementation and evaluation of services and integrate SBHCs into Christiana Care operations.
• Support existing SBHCs to ensure uninterrupted workflow and revenue cycle compliance.
• Assist in onboarding new non‑provider caregivers through interviews, orientation, and training.
• Lead and participate in educational initiatives and special projects.
• Complete annual Medical Assistant competency testing.
• Oversee supply ordering, inventory management, invoice, and expense tracking.
• Provide support for SBHC providers and medical office assistants.
• Review and update department processes to maintain high patient‑centered care standards.
• Collaborate with Community Health Impact programs, medical group practices, and community partners.
• Perform clerical/reporting duties as assigned and other related functions as needed.

• Full medical, dental, vision, life insurance, etc.
• Two retirement plans, including 403(b) with company contributions.
• Generous paid time off with rollover and cash‑out options.
• 12‑week paid parental leave.
• Tuition assistance.
• Work/life benefits: annual membership to , backup care services for dependents, retirement planning, financial coaching, fitness and wellness reimbursement, and discounts through various vendors.

• High school graduate or equivalent; graduate of a recognized Medical Assistant program or current Medical Assistant certification by an accredited organization (NCCA or ANSI).
• Bachelor’s degree preferred; health program experience may substitute.
• Three years of healthcare experience and three years as a Medical Assistant required.
• Knowledge of community health preferred.
• Experience supporting multiple practices preferred.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination and considering qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable law.