Social Worker II - MSW - CareVio - M-F - Dayshift

PRIMARY FUNCTION

To work as a team member of an ambulatory complex care and assist with program development and decision making on merging service delivery and program access issues. To assist patients and families to identify health, social, emotional, and environmental needs and to connect them with available resources/ services through the provision of a full spectrum of longitudinal health and social work services.

• Participates as a member of a team, focused on addressing and improving the behavioral, physical and mental health of a focused segment of the population. Merging all aspects of health into a longitudinal, sustainable solution for health self-management.
• Understands and leverages multiple electronic systems including population health platform(s), electronic medical records, health information networks, state and federal agencies sites.
• Provides information on social service programs and state and federal regulations specific to the specialty population.
• Directly collaborates with patient, family, community, state and federal agencies, inpatient facilities and other resources to formulate a longitudinal support plan with comprehensive assessment.
• Develops a comprehensive case management plan that addresses identified needs and sets specific objectives, goals, and measures.
• Provides information about resources and options available in the community and coordinates service delivery.
• Interprets patient/family needs and provides information concerning the availability and limitations of resources.
• Educates and addresses concerns with service delivery including service gaps and access issues; links patient/family with available community and government resources.
• Coordinates with health care team to formulate a discharge plan and collaborates with other healthcare professionals in case review.
• Participates in outpatient multidisciplinary case reviews, focused on patient panel and patients of other team members.
• Provides psychosocial support through individual, group, or family counseling as needs dictate; continuously reviews service area for group support needs and opportunities.
• Maintains pertinent and timely documentation in patient’s medical charts and departmental records; averses patient is given choice regarding agencies and services.

• Licensed Master’s Social Worker (LMSW) from an accredited graduate school of Social Work required.
• Licensed Clinical Social Worker (LCSW) preferred.
• Minimum of 2 years related work experience preferred.
• Direct experience in care planning, insurance authorization and arranging community services for complex populations.
• Case Management Certification through the Commission for Case Management (CCM) or obtained within 18 months of eligibility.

This is an embedded, onsite social work position at the Wilmington Primary Care Practice.

Hourly Pay Range: $30.34 - $48.55

Christiana Care offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit (Use the "Apply for this Job" box below)./

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable federal, state, or local law.

Feb 8 2026