Relationship Banker

Join to apply for the Relationship Banker role at Fulton Bank
. This full‑time career opportunity (approximately 40 hours per week) is based out of our Millcreek financial center in Wilmington, DE (New Castle County). Must be available during branch operation hours (no Sundays).

Our values define us and inspire us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion continuous learning, work‑life integration, and inclusion, and promote a digitally enabled work environment that enhances the experience of both employees and customers.

• Drive proactive sales conversations by engaging in outbound campaign calls, handling inbound contact center inquiries through Fulton Bank’s Distributed Work model, scheduling appointments, and engaging customers in the lobby and during transaction processing.
• Advance personal knowledge of sales techniques and utilize the CRM system and other resources to foster relationship‑building conversations with customers and ensure a consistent approach to new customer onboarding and expansion of existing relationships.
• Manage risk by maintaining compliance with applicable regulations, Fulton policies and procedures, and demonstrating sound judgment within established limits.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

• May serve as a Notary Public for the financial center.

• Education: High School Diploma or equivalent (Required)
• Experience: 2 or more years of customer service or sales experience (Required)
• Knowledge, Skills, and Abilities:

• Pro‑active and result oriented.
• Highly collaborative with Fulton Partners and Financial Center Team Members.
• Excellent communication skills and ability to have needs‑based conversations.

The hourly rate for this position is $19.90 – $31.44.

Fulton Bank offers a comprehensive benefits package that includes medical plans with prescription drug coverage, flexible spending or health savings accounts, dental and vision insurance, life insurance, a 401(k) plan with employer match, an Employee Stock Purchase Plan, paid time off (including holidays and volunteer time), disability insurance, maternity and parental leave, adoption assistance, educational assistance, and a robust wellness program with financial incentives.

This position may require the incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Fulton Bank is an equal‑opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.