Risk Management - Credit Collections Risk - Senior Associate

Risk Management - Credit Collections Risk - Senior Associate

Join JPMorgan Chase in Risk Management and Compliance. As a Senior Associate on the Credit Risk Collections Team, you will drive risk mitigation and collections performance, working closely with operations, product, technology, and marketing to develop and continuously improve collections risk criteria.

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business responsibly by anticipating new and emerging risks and using expert judgement to solve real‑world challenges that impact our company, customers and communities. Our culture is all about thinking outside the box, challenging the status quo and striving to be best‑in‑class.

• Develop comprehensive analytics to measure key business initiatives and recommend innovative solutions.
• Identify and assess performance trends using statistical, data mining, and quantitative methodologies.
• Conduct root cause analysis to provide clear, actionable recommendations to senior leadership and stakeholders.
• Prepare and present detailed risk monitoring reports to senior management and stakeholders.
• Gather requirements, map business processes, identify gaps, and manage key deliverables to meet challenging timelines.
• Monitor internal and external behavioral data, public industry trends, regulatory changes, and credit risk best practices to continuously improve risk collections processes.

• Strong analytic, interpretive, and problem‑solving skills with the ability to structure and execute analyses.
• Ability to translate complex analysis into practical solutions and create concise presentations with sound business conclusions.
• Effective presentation skills to various levels of management.
• Adaptability to new tools and technologies, demonstrating proactive learning and application of innovative solutions.
• Bachelor’s degree or higher in a quantitative discipline (Finance, Statistics, Economics, Mathematics, Engineering, Operations Research, etc.) and 3+ years of analytics experience.
• Proven drive to succeed, results orientation, attention to detail, and independent decision‑making in a fast‑paced environment.
• Experience with SAS, SQL, Python, or Tableau analytic tools (other coding languages also considered).
• Experience in program management, project management, and managing timelines.

To be eligible for this role, you must be authorized to work in the United States. JPMorgan Chase & Co. does not offer employment‑based immigration sponsorship for this role.

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of products. We offer comprehensive health care coverage, retirement savings plans, tuition reimbursement, mental health support, and more.

Chase is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy, or disability. We provide reasonable accommodations for applicants and employees’ religious practices and benefits, including mental health or physical disability needs.