Client Service Representative- Business License

Lewisville TX / Tallahassee, FL / Wilmington, DE

Monday - Friday, 9:00 am - 6:00 pm

We’re hiring a Client Service Representative for our Business Licensing team. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.

CSC is a place where you’re encouraged and expected to be your best.

Client Service Representative – On‑Site – Business Licensing Team

• Build relationships with our clients to better understand their unique needs and concerns
• Fulfill requests and answer questions for internal and external customers
• Respond promptly to customer inquiries via phone or electronically
• Provide excellent customer service to both internal and external clients
• Organize the workflow to meet customers’ time frames and demands
• Navigate between multiple databases quickly and accurately
• Recommend process improvements where applicable
• Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

• Experience working in a customer service or administrative capacity
• Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment
• Attention to detail and accuracy
• Strong prioritization and time‑management skills
• Flexibility and agility, with the ability to multitask
• Problem‑solving skills
• Strong computer skills and proficiency in MS Office, Word, and Excel
• Effective verbal and written communication skills
• Salesforce experience a plus

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge‑based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions and more than 8,000 colleagues. We are the business behind business.

CSC offers a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies will not be eligible to claim related fees and will be considered property of CSC.

Disclaimer:
The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.