Vice President Product Manager, Rewards

• Business Unit Consumer & Community Banking
• Posting Date 01/20/2026, 10:50 PM
• Locations 201 N Walnut St, Wilmington, DE, 19801, US 450 W 33rd St, New York, NY, 10001, US
• Job Schedule Full time

The Rewards team is looking for a Vice President Product Manager to support core redemption platform capabilities within Chase Rewards. The Rewards Product Owner will manage product strategy, new product development and partner engagement. You will define and support the strategic vision for the modernization path of a platform product as you build new specialist and customer centric Rewards journeys. You will drive the planning, sequencing and implementation of these initiatives to drive end-state transformation based on value, impact and time to market.

The ideal candidate is a self-starter who hasthe ability to operate within a highly matrixed organization, effectively influencing and communicating cross-functionally across Product, Design, Data and Technology teams to drive business results.

As a Vice President Product Manager in the Rewards team, you will support core redemption platform capabilities within Chase Rewards. You will define and deliver the strategic vision for platform modernization, build new specialist and customer-centric journeys, and drive the planning, sequencing, and implementation of initiatives to achieve end-state transformation.

• Drive strategic product vision and define roadmap that brings your vision to life by balancing foundational capability enhancements with creative, experimentation-driven learning.
• Maintain evergreen product roadmap based on changing market and customer needs that delivers incremental value across multiple releases
• Become a subject matter expert on the Loyalty user experience and your assigned product area
• Partner closely with Business, Technology, Design, and Data teams to lead product development efforts, ensuring epics and stories are clearly defined with acceptance criteria and delivered on time. Help drive completion of epics and remove blockers.
• Be part of the solution – lead your stakeholders and cross functional teams to achieve the best business value possible. Use collaborative storytelling to communicate and drive cross-functional alignment for your work.
• Clearly communicate product needs, progress and business challenges to executive level
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

• 7+ years of product management, program management or relevant experience
• Proven track record of delivering complex initiatives in fast paced environments.
• Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities.
• Excellent written and verbal communication skills: able to present facts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain with the ability to influence and motivate
• Proven success in collaborating with cross-functional teams, influencing and driving decisions
• Experience with agile product development techniques and continuous integration philosophies and practices for speed to market; experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on…