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Lead Business Analyst & Process Improvement Manager

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: DelDOT
Full Time position
Listed on 2026-01-24
Job specializations:
  • Business
    Business Management, Business Analyst, Business Development, Business Systems/ Tech Analyst
Job Description & How to Apply Below
The Delaware Department of Transportation is seeking a Business Analyst Manager to lead complex business analysis for Delaware’s Integrated Revenue Administration System. This role involves collaborating with technical teams to create clear requirements, driving process improvements, and ensuring system stability. Candidates must have relevant certifications and experience in business analysis and continuous improvement methodologies. A strong focus on stakeholder communication is essential to raise customer satisfaction for taxpayers and internal users alike.
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